Your energy remains available for 1 year from the date of purchase or receipt. This is more than enough time to use it comfortably. Key points:

• Energy is valid for 1 year from the date of crediting to your account
• You can accumulate energy and use it whenever you want within this period
• Energy is spent when you generate content (songs, images, solutions, etc.)
• Energy is also used in chats, including support chat - look for the ⚡ icon to see the cost
• Actions that consume energy will always show the energy icon with the amount
• If generation fails due to technical error, energy is automatically refunded
• Unused energy expires after 1 year, so plan your usage accordingly

Think of it like a prepaid balance with a comfortable validity period - enough time to use all your energy at your own pace.

Yes, absolutely! Our platform allows commercial and any other legal use of generated content without restrictions, within the framework of the legislation of your country. You can:

• Place generated content anywhere you want
• Resell the results of generation
• Use our service to provide commercial services to your clients
• Modify and edit generated content as you wish
• Use generated content in your business, marketing, or personal projects

The only limitation is that the use must comply with the laws of your country.

Our service makes no copyright claims to content you generate - the rights remain with you as the user. However, it's important to understand:

AI and Copyright Laws:
• Laws regarding generative AI differ across countries and are currently poorly developed
• If you used copyrighted material as a reference, the original copyright holder may have claims
• In global practice, such cases are still quite rare
• Most jurisdictions are still developing frameworks for AI-generated content

Your Responsibility:
• You are responsible for ensuring your content does not violate laws or copyrights
• Always verify generated content before using or distributing it
• All responsibility for content usage lies with you as the user
• Be especially cautious with recognisable brands, characters, or artistic styles

AI Moderation Limitations:
• Neural networks may block content that potentially violates copyright
• However, this moderation is not comprehensive and cannot cover all cases
• AI moderation does not account for specific laws in different countries
• Passing AI moderation does not guarantee legal compliance in your jurisdiction

We recommend familiarising yourself with the copyright laws in your country before using generated content commercially or publicly.

Homiwork uses dozens of the world's best neural network models and combines them in various ways to give you the maximum possible result at minimal cost. However:

• Each neural network has its own moderation limitations that we cannot influence
• Sometimes innocent content may be rejected by the AI's automated moderation
• Most commonly blocked: images with young children, people in swimwear, or revealing clothing
• Even artistic or family photos can be automatically flagged

If your content was rejected:
• Your energy will be automatically refunded
• Try rephrasing your request or description
• Avoid mentioning specific body parts or clothing details
• For images with people, always specify they are fully clothed
• For songs, avoid mentioning real artist or band names

Neural networks are powerful tools, but not magic buttons. Quality depends on multiple factors:

Understanding the Tool:
• All beautiful images and videos you see online are the best results from dozens of attempts
• Professional results require practice and experimentation
• The more experience you have, the faster you achieve desired results
• Even with several attempts, it's tens of times cheaper than hiring a human specialist

Improving Results:
• Make your descriptions more detailed and specific
• Add descriptive adjectives and style references
• For images: specify style, mood, colour scheme, composition
• For music: specify genre, tempo, mood, instruments
• Try different quality modes (Standard vs High Quality)
• Study successful prompts from other users online
• Use reference images when available

Important Analogies:
• Like ingredients in cooking - once used, they can't be returned if the dish isn't to your taste
• Computational resources are spent on generation regardless of whether you like the result
• We strive to provide free trial energy to new users for testing the service

Technical Limitations:
• Text generation on images (especially Cyrillic) may be imperfect
• Facial features may vary between generations
• Character consistency across multiple images is challenging for AI
• We regularly track model updates and add the best available options

If a generation fails due to a technical error, your energy will be automatically refunded.

Generation errors happen occasionally and there are several reasons for this:

Why do errors occur?
• We use dozens of the best neural network models from different providers worldwide
• Sometimes these models become overloaded due to high demand
• This approach allows us to offer the best quality at affordable prices
• We deliberately avoid passing increased infrastructure costs to users

What to do when generation fails:
• Change quality mode - different quality settings use different models, some may be less loaded
• Modify your prompt - rephrase your description or change some details
• Try a different reference image - if you used one, try another photo
• Wait a few minutes - overload is usually temporary
• Try again - often the same request works on the second or third attempt

About energy refunds:
• Energy is automatically refunded for failed generations (for users who made at least one purchase)
• You can immediately try again without losing anything
• Check your balance - if energy was refunded, you'll see it there

Why we work this way:
• Using multiple models gives you access to the best technologies
• We absorb the costs of failed generations instead of raising prices
• This keeps our service affordable while maintaining quality

If errors persist, please contact support - we'll help you resolve the issue.